Terms and Conditions

Terms and Conditions

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Uplift Drone Training or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Pentheos, Founthill Rd, Brighton, BN2 8AJ. Our company registration number is 10064089. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

 

Uplift Drone Training Ltd General Terms and Conditions.

  1. Payment

Uplift Drone Training Ltd trading as Uplift Drone Training, standard payment terms are that payment is taken at the time of booking unless otherwise agreed in writing beforehand. If payment by invoice has been previously agreed in writing, the payment needs to be made within the terms of the invoice.

At all times full payment will have to be made before attendance on an Uplift Drone Training Ltd course.

A deposit payment can be made to hold your position on a course.  This is non refundable once course materials have been dispatched.

  1. Booking

Bookings are either made in writing via email or via telephone. Telephone bookings must be confirmed in writing upon request. Please quote purchase order numbers where applicable. Bookings are final when full payment has cleared and been received by Uplift Drone Training Ltd trading as Uplift Drone Training. Your place on a course is not confirmed until full payment has cleared at least two working days before the course start date.

Uplift Drone Training is unable to accept customers onto any course until full payment has been received.

  1. Delivery of Course Timeframe

Electronic course materials will be dispatched as soon as payment has been received by Uplift Drone Training Ltd trading as Uplift Drone training. This is typically with 48 hrs,

  1. a) The theoretical knowledge course is delivered at a place of Uplift Drone Training Ltd choosing unless otherwise agreed in writing beforehand. This is delivered at the date and location the customer specified from our website list of available courses. One free resit of the Theory exam is provided should the customer fail the exam. Beyond this one resit , resists are charged at £90.
  2. b) The Operations manual you submit to Uplift Drone Training will be reviewed to determine its quality and standard to obtain the Civil Aviation Authority Permission for Commercial Operations. Uplift Drone Training includes with the price of the course up to three Operations manual reviews with feedback provided via email. Should you require more than this amount of feedback the following hourly rate will apply.

– One hour of an assessor’s time – £90.

  1. c) The flight test is delivered at a place of our choosing unless otherwise agreed in writing beforehand. Uplift Drone Training Ltd will endeavour to deliver the flight test within 30 working (mon – fri) days (weather permitting) of the customer successfully completing parts a) and b) of the course to the required standard.  Should the customer fail the flight test the following fee will be payable for a resit

– Flight test resit – £290 with an additional £100 supplement for a weekend test.

  1. d) Parts a to c must be completed in a 12 month time frame. Beyond this timeframe parts of the course will need to repeated with associated costs as Uplift Drone Training Ltd determines necessary for the customer to reach the required standard of competence.
  2. Transfer to another Course

Should circumstances mean that the customer needs to transfer to another Uplift Drone Training course; the following charges will apply, dependent on notice given:

 

All transfers to a different course date and or location must be taken within a period of six months from the original date.

  1. Cancellations by the customer

Should circumstances mean that the customer has to cancel a course and is unable to transfer the booking to another date at the time of cancellation, the following charges will be payable:

 

Cancellation must be made in writing and received by Uplift Drone Training Ltd trading as Uplift Drone Training by the course date with in the timeframes specified above.

  1. Non Attendance of Course

If you do not attend a booked and paid for course, and you have not previously informed us, the full course fee remains payable and non transferable.

  1. Late Arrival or Missed Part of Course

We are bound by the Civil Aviation Authority to ensure candidates are only recommended for a Permission for Commercial Operations if they prove competence as determined by the Civil Aviation Authority.

If the customer arrives late for a course or is absent from any part of a course, Uplift Drone Training Ltd reserves the right to refuse to accept the customer for further training if we feel the customer will not be able to reach the required standard of competence. In all such cases, the full course fee remains payable.

  1. Cancellations by Uplift Drone Training Ltd

On occasion, unforeseen circumstances  may require Uplift Drone Training Ltd to cancel a course. In such circumstances the customer will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.

  1. VAT

All course fees attract VAT.

  1. Consumer Contracts Regulations 2014

We abide by the applicable parts of the Consumer Contracts Regulations 2014.

  1. Data Processing

All information that we hold concerning customers will be held and processed by Uplift Drone Training Ltd T/A Uplift Drone Training strictly in accordance with the provisions of the Data Protection Act 1998.

We do not store credit card details nor do we share customer details with any third parties.

As an individual, you the customer has a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Please contact M Lee of Uplift Drone Training Ltd trading as Uplift Drone Training Ltd at Pentheos, Founthill Rd, Brighton BN2 8AJ

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© Uplift Drone Training 2017 - All rights reserved. Company No: 10064089. VAT No: 260036345.