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DJI Osmo Pro / Raw

DJI Osmo Pro-Raw_Tech Support

Browse our product support, tips & tutorials for your DJI Osmo Pro / Raw:

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Frequently Asked Questions

DJI Osmo Pro/Raw

What is the difference between Osmo, Osmo Pro and Osmo RAW?

Osmo is the Osmo handheld gimbal with the Zenmuse X3 camera; Osmo Pro is the Osmo handheld gimbal and Zenmuse X5 camera; and Osmo RAW is the Osmo handheld gimbal and Zenmuse X5R camera;

What is the benefit of the Osmo High Capacity Intelligent Battery used to power the Osmo Pro and Osmo RAW?

The new 4.4V High Capacity Intelligent Battery uses new battery cells (24% higher energy density), increasing shooting time.

How long does it take to charge the High Capacity Intelligent Battery?

100 minutes using the Osmo Charger; 120 minutes using the Osmo Quad Charger System, which charges up to four High Capacity Intelligent Batteries.

How long can the Osmo Pro/RAW be used with the new High Capacity Intelligent Battery compared with the previous Intelligent Battery?

Using the new battery, you can shoot for 80 minutes with the Osmo Pro and 34 minutes with the Osmo RAW. This compares to 59 minutes for the Osmo Pro and 25 minutes for the Osmo RAW using the regular battery.

Do I need to remove the High Capacity Intelligent Battery immediately after it is fully charged?

The Osmo High Capacity Intelligent Battery has over charge protection. Charging automatically stops when the battery is fully charged or if errors occur during charging. There is no need remove the battery when fully charged.

What’s the best charging temperature for the Osmo High Capacity Intelligent Battery?

25℃.

What is the operating temperature range for the Osmo High Capacity Intelligent Battery?

0℃ -40℃.

What happens to the Osmo Pro and the Osmo RAW if the battery runs out during video shooting?

System Status Indicator will blink red quickly then the Osmo Pro or RAW will turn off. Video captured will be stored in the SD card as a temporary file. When a charged battery is inserted the file will be restored.

What is the max. photo and video resolution the Osmo Pro and the Osmo RAW can capture?

Both cameras capture 4K video and 16 megapixel photos. The Osmo RAW is capable of capturing video in 4K CinemaDNG RAW.

What’s the Minimum Object Distance of the Osmo Pro and the Osmo RAW ?

20cm (with the DJI standard 15mm lens)

Can the Osmo Pro or Osmo RAW shoot timelapse videos?

No.

Can the Osmo Pro and Osmo RAW take long exposures?

Yes. A tripod is required as handheld long exposures are less stable than using the standard Osmo.

What is the operating temperature range of the Osmo Pro and the Osmo RAW?

0℃ -40℃

How do I connect the DJI Focus Handwheel and the X5 Adaptor?

Connect the DJI Focus Handwheel and the X5 Adaptor using an Osmo CAN-Bus cable.

What are the Micro SD card requirements of the Osmo Pro and Osmo RAW?

Class 10, UHS1 or above.

What is the difference between the DJI Focus Handwheel and the DJI Focus Remote Controller?

The DJI Focus Handwheel can currently only be connected to the Osmo Pro and RAW. It does not feature a wireless transmission function or an air system.

What is the max. controllable range of the Osmo Pro and Osmo RAW?

Max. controllable range will vary by operating frequency. 2.4G has a maximum range of 82ft (25m) and 5G has a maximum range of 328ft (100m).

Can the X3, X5 and X5R be mounted on the same handheld gimbal?

Yes. Handheld gimbals in the Osmo Series are interchangeable, with the exception of the Osmo Mobile. When using either the X5 or X5R camera, adaptors are required and the camera will need to be updated to the latest version.

Can I use a data cable to connect the Osmo Pro or Osmo RAW with a mobile device to use DJI GO?

No, you can only do this through Wi-Fi.

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