DJI Osmo Mobile 2

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Frequently Asked Questions

DJI Osmo Mobile 2

Can the Osmo Mobile 2 hold any phone?
The Osmo Mobile 2 supports smartphones 58.6-84.8 mm wide and up to 8.4 mm thick. This covers most phones currently available, from the iPhone SE to the iPhone 8 Plus and Android phones of similar size. Please note that actual compatibility might be affected by accessories attached to your phone. Certain form factors including side button layout should also be considered.
How do I power on Osmo Mobile 2 for the first time?
Step 1: First, make sure to adequately charge the OM2 by connecting the charging cable to the micro USB port on the right side of the Osmo Mobile 2. If the battery level is low, the Osmo Mobile 2 will not power on.
Step 2: Mount your phone onto the Osmo Mobile 2 and adjust the balance.
Step 3: Press and hold the power button for three seconds to power on the Osmo Mobile 2. Launch DJI GO and choose Osmo Mobile 2. Follow the app’s instructions to complete Bluetooth connection, registration, and activation.
How do I change my phone’s mounting orientation?
Remove your phone from the mobile phone holder. Loosen the Holder Lock knob, then follow the indicated directions and rotate the mobile phone holder 90 degrees to set landscape or portrait orientation. Tighten the Holder Lock knob and mount your phone again.
How do I switch between Follow and Free modes?
With the Osmo Mobile 2 powered on, press the Mode button once to switch between Follow and Free modes. In Follow mode, the Osmo Mobile 2 will smoothly follow your arm’s movements to reduce unwanted shaking from your smartphone. In Free mode, the gimbal locks the camera position regardless of your movements.
How do I recenter the Osmo Mobile 2?
Make sure the gimbal is powered and working normally, then quickly press the mode button twice to recenter the gimbal.
How can I switch between the front and rear cameras?
With the Osmo Mobile 2 powered and Bluetooth connected, quickly press the mode button three times to switch between the front and rear cameras.
How do I zoom Osmo Mobile 2?
A new Zoom slider has been added on the left side of Osmo Mobile 2 to let you zoom in or out.
Can I use ActiveTrack, Timelapse, and Pano in Portrait orientation?
How do I activate ActiveTrack?
Tap the Metering icon on the bottom left of the app to switch to ActiveTrack mode. Mark a subject on your screen to track it as it moves.
What are the differences among Timelapse, Motionlapse, and Hyperlapse ?
Timelapse is suitable for recording the passing of time at a fixed scene by mounting the Osmo Mobile 2 on a tripod or base. Motionlapse allows users to record a moving timelapse video by setting up to five camera points. Hyperlapse allows users to record everything passing by as they hold the gimbal in hand and walk.
Can I set camera parameters in DJI GO?
Yes. You can set parameters manually in the Camera Settings menu. Please note that this function is only supported on iOS devices.
Can I set the speed of the joystick?
Yes, you can choose and set slow, medium, and fast joystick speeds in the app.
Can I set video resolution in DJI GO app when recording video?
When recording video, video resolution is set at 720p in DJI GO by default. You can change video resolution in the app. However, the maximum video resolution depends on your phone’s camera.
Is there anything inside the app that tells me how much storage space I have remaining for video on my phone?
If you are an iOS user, the app will tell you how much storage space there is for video. Unfortunately, this does not apply to Android users.
Can I broadcast live videos through a third-party video platform? How?
Yes. Go to Settings, Choose Live Broadcast Platform, choose the Custom option and type in the platform’s link to broadcast live videos.
Can I use Beautify for taking photos and recording video?
You can use Beautify for both. Beautify is available for taking single photos or photos using a countdown timer. It is also available when recording 720p video.
What is the difference between Walk and Sport modes?
These two modes are specially optimized to reduce different shakes generated during walking and running. The main difference between these modes is the gimbal’s speed following your movements. In Sport mode, the gimbal follows your movements closely and is suitable for shooting fast-moving objects. In Walk mode, the gimbal moves slower when you walk.
What is Pitch Lock mode?
The shooting direction of the phone camera will not be affected by the movement of your arms in a tilt axis.
Where are photos and video captured by the Osmo Mobile 2 stored?
For iOS users, they will be stored in DJI GO. For Android users, you can choose to store photos and video in either your phone or on an SD card.
Are all the features available for Android and iOS systems?

The shooting capabilities of the Osmo Mobile 2 depend on what type of mobile phone system you use. Consequently, Android users may not be able to use the fully-optimised functions of the Osmo Mobile 2. DJI is working with Android phone manufacturers to provide a better user experience to all Android users. We thank you for your patience and understanding.

Features iOS Android
Beautify Yes Yes
ActiveTrack Yes Yes
Slow Motion Yes No
Timelapse Yes Yes
Live Stream Yes Yes
Manual Adjust Yes No
180° Panorama Available on back camera Available on back camera
330° Panorama Available on back camera, 7 shots Available on back camera, 8 shots
9-Shot Panorama Available on back camera Available on back camera
Photo Burst Mode Yes No
HDR Yes Depends on phone model
4K Video Yes Depends on phone model
AE/AF Lock Yes Depends on phone model
Light Trail Yes Depends on phone model
Long Exposure Yes Depends on phone model
How long are charge times and battery life of Osmo Mobile 2? Can I swap out the battery?
A full charge requires 2 hours, and battery life is 15 hours*. The built-in battery cannot be swapped out.
*Under ideal conditions with the gimbal fully balanced.
Can I use the Osmo Mobile 2 when it’s charging a mobile device?
How do I know which device is mine when there are several Osmo Mobile 2s around my phone?
DJI give every Osmo Mobile 2 a unique serial number, which is located on the left of the phone holder. You can easily locate your device by finding the serial number. You can also change the name of your device in DJI GO.
Can I attach an external lens to my phone when using the Osmo Mobile 2?
Yes. However, external lenses may affect the balance of the gimbal. Large, heavy lenses are not recommended.
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