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DJI M200 Series

DJI Matrice 200 Series_Tech Support

Browse our product support, tips & tutorials for your DJI Matrice 200/210/210 RTK:

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Frequently Asked Questions

DJI Matrice 200 Series V2

What is the flight time of the M200 Series V2 drones?
No payload: M200 V2: 38 minutes, M210 V2: 34 minutes, M210 RTK V2: 33 minutes.
Full payload: M200 V2/M210 V2/M210 RTK V2: 24 minutes.
How long does it take to fully charge the TB55 Intelligent Flight Batteries of the M200 Series V2 drones?
When using an IN2CH Charging Hub, it takes 2 hours and 24 minutes to fully charge 2 TB55 batteries.
How do I maintain the TB55 Intelligent Flight Batteries?
1. To get the best performance of the batteries, it is recommended to mark 2 batteries as a pair before first use and continue using them as a pair (charge and discharge them together).
2. The ideal storage temperature for the batteries is between 22℃- 30℃. Do not store in humid places.
3. If not using the batteries for more than 10 days, discharge the batteries to 40%-65% of charge to store, charge and discharge them every 3 months to keep them fresh.
Can the TB55 Intelligent Flight Batteries be used in low-temperature environments?
The operating temperature of the TB55 Intelligent Flight Batteries is -20℃ to 50℃. Please note that flight time will decrease when using in cold environments. It is recommended to preheat the batteries to 15℃ before flight to ensure flight performance.
Can the TB55 Intelligent Flight Batteries be taken onto a flight in the carry-on baggage?
The battery has a capacity of 174.6Wh. Please follow the regulations and guidelines for traveling with these batteries via air.
Do the M200 Series V2 drones support TB50 batteries?
No, they do not.
What is the maximum takeoff weight of the M200 Series V2 drones?
6.14kg.
What are the maximum payload weights of the M200 Series V2 drones?
When using TB55 Intelligent Flight Batteries: M200 V2: 1.45kg; M210 V2: 1.34kg; M210 RTK V2: 1.23kg.
How long does it take to fully charge the remote controller?
It takes around 2 hours to fully charge a single WB37 Intelligent Battery that is installed in the remote controller, and around 1 hour and 11 minutes using the WCH2 Charging Hub.
How long does a fully charged WB37 battery last?
Up to 4 hours of continuous use when not powering a display monitor.
Can the M200 Series remote controller be used for the M200 Series V2?
No.
How are the remote controllers for V1 and V2 drones different visually?
There is a silver ring mark on the monitor mounting bracket on the M200 Series V2 remote controller, and on the back of the bracket there is a USB port.
What is the operating temperature of the remote controller?
The operating temperature is -20℃ to 50℃.
What output interfaces does the remote controller have?
SDI and HDMI.
What transmission system is used in the M200 Series V2 drones?
OcuSync 2.0 transmission.
What is the actual transmission distance?
The actual transmission distance depends on the local communications standards.
Under some common regulatory bodies, examples of the transmission range is as follows:
FCC: 8km
CE/MIC: 5km
SRRC: 5km
What is the resolution of the FPV camera?
608*448.
What gimbal cameras are compatible with the M200 Series V2 drones?
Zenmuse X4S/X5S/X7/XT/XT2/Z30.
What dual gimbal combinations are supported by the M210 V2/M210 RTK V2?
Please refer to the following table for an explanation of how to properly mount your dual gimbal configuration. Left and right is determined from the perspective of looking directly at the drone from the front.
Right gimbal port: Zenmuse X4S/X5S/X7/XT/XT2/Z30,
Left gimbal port: Zenmuse XT/Z30.
Can the two downward gimbal cameras be controlled simultaneously on the M210 V2/M210 RTK V2?
Yes, you can control the gimbal angles of both payloads and take still photos or videos using both.
Which gimbal cameras are supported in the upward gimbal mount of the M210 V2/M210 RTK V2 drones?
The upward gimbal port supports the Zenmuse X4S/X5S/X7/XT/XT2/Z30.
Can the upward and downward gimbal cameras be controlled simultaneously on the M210 V2/M210 RTK V2?
No, they cannot.
What upward+downward gimbal configurations are supported by the M210 V2/M210 RTK V2 drones?
Upward gimbal mount: Zenmuse X4S/X5S/X7/XT/XT2/Z30.
Left downward gimbal port: Zenmuse XT/Z30.
Can I adjust the FPV camera’s angle using the remote controller?
This function is currently not supported.
Which formats are supported by the Zenmuse X7 gimbal camera?
Still photography: JPEG/RAW/JPEG+RAW.
Video: MP4/MOV.
How are the M200 Series and M200 Series V2 drones different visually?
The M200 Series V2 drones have new anti-collision beacons on the aircraft shell and at the bottom of the battery compartment. The V2 arm lights are equipped with optical lenses, and the engraving on the body of the drone shows V2.
Can I switch the dual downward gimbal connector on the M210 V2/M210 RTK V2 to a single downward gimbal connector?
No.
What is the hovering precision of the M200 Series V2?
M200 V2/M210 V2 in P-mode with GPS: vertical: ±0.5m (±0.1m when Downward Vision System enabled). Horizontal: ±1.5m (±0.1m when Downward Vision System enabled).
M210 RTK V2 with RTK enabled on: vertical ±0.1m, horizontal ±0.1m.
What is the Ingress Protection rating of the M200 Series V2 drones?
IP43, means that the Matrice 200 Series V2 can be protected from objects greater than 1 millimeter, and from water spray less than 60 degrees vertically. The IP43 protection rating can protect the Matrice 200 Series V2 when used in adverse environments with dust particles or light showers.
Note: The protection rating may reduce or fail in case of folded-frame arms, exposed ports as a result of open cover, loose weatherproof shell top plugs, and if the aircraft is broken.
Does my purchase of an M200 Series V2 drone come with a Micro SD card?
Yes. A 64GB Micro SD card is included.
What do I need to fully utilise the RTK functions of the M210 RTK V2?
The performance and accuracy of the RTK functions can be enhanced with real-time differential correction using the DJI D-RTK2 High Precision GNSS Mobile Station For Matrice Series, which can be purchased separately.
Does the M210 RTK V2 support Post Processed Kinematic (PPK)?
Yes, this means location data can be corrected after the drone data has been captured during flight.
What is the ingress protection rating of the DJI D-RTK2 High Precision GNSS Mobile Station For Matrice Series?
IP67-rated.
Which SDKs are supported by the M200 Series V2?
M210 V2/M210 RTK V2 supports the OSDK, PSDK and MSDK. M200 V2 supports PSDK and MSDK.
What apps and software are supported by the M200 Series V2?
Currently supports DJI Pilot. Support for GS Pro is coming soon.

DJI Matrice 200 Series

What cameras and gimbals is the M200 series compatible with?
The M200 series currently supports the Zenmuse X4S, Zenmuse X5S, Zenmuse XT & XT2 and Zenmuse Z30 cameras.
Does the M200 series have an Obstacle Avoidance/FlightAutonomy system?
Yes, the M200 Series includes a robust FlightAutonomy system with a total of 7 sensors. Its Forward Vision System is capable of detecting obstacles up to 30 meters ahead, while the upward facing infrared sensors can sense obstacles within a 5-meter range. A downward facing vision positioning system enables precision hovering and landing.
What is the difference between the M100, M200 and M600?
The main difference between the M200 Series and the rest of the Matrice line of drones is its closed-shell body, which brings added portability, ease-of-use and ruggedness. Additionally, the M210 models can easily accommodate multiple payload configurations, something not previously seen on any drone.
What is IP43 protection rating, and in what scenarios can the Matrice 200 series be protected under this rating?
IP43 protection rating means that the Matrice 200 series can be protected from objects greater than 1 millimeter, and from water spray less than 60 degrees vertically. The IP43 protection rating can protect the Matrice 200 series when used in adverse environments with dust particles or light showers.
Note: The protection rating may reduce or fail in case of folded-frame arms, exposed ports as a result of open cover, loose weatherproof shell top plugs, and if the aircraft is broken.
Can I use the Matrice 200 series on rainy days? And what are some factors to consider when flying in rainy weather?

Yes you can, the IP43 protection rating allows the Matrice 200 series to maintain stable flight in light rain weather conditions (less than 10mm/h rainfall). Considering the foldable design and various ports of the Matrice 200 series, keep in mind of the following:

1. DO NOT fold the frame arms in the rain. Make sure the port covers and Micro SD card slot cover are properly attached.2. DO NOT turn the aircraft upside down. The angle of inclination of the aircraft body and the ground should not exceed ±60° when flying the aircraft on rainy days.

3. DO NOT use an external GPS module during flight.

4. Make sure the battery surfaces and battery compartment surfaces are dry before inserting the batteries.

5. Use TB50-M200 or TB55 Intelligent Flight Batteries. The batteries encased in the Inspire 2 are not waterproof.

6. Only the aircraft will be protected. The cameras are not covered by the protection rating.

Can I carry the M200 batteries on a commercial airplane?
Most airlines allow TB50 batteries to be carried onto the airplane. You are likely to encounter issues when carrying TB55 batteries as they exceed allotted size for many airlines. Before planning a project, we suggest checking with your airline in advance. When transporting batteries please discharge them to below 30% maximum capacity for maximum safety.
What happens if one battery fails?
The M200 series continuously checks battery status and will notify you through the DJI GO 4 app if a battery malfunctions. In this case, please land the aircraft immediately.
I’m a power line, telecom tower inspector and worry about interference affecting the safety of my inspection, which M200 Series model and payload will help me operate more safely?
For operators that expect to experience electrical or signal interference during flight we suggest using the M210 RTK model and/or the Zenmuse Z30 zoom camera for optimal safety. The built-in RTK unit on the M210 RTK model enables the drone to hover with centimeter-level accuracy due to the improved GPS data, making slight interferences to the transmission system less potentially dangerous. The Zenmuse Z30 allows inspectors to fly further away from their subject, which in effect diminishes the chances of signal interference.
My business is interested in integrating drones into our business, where can we learn more?
You can learn more about the commercial applications of drones in our Enterprise Solutions page here. Additionally, you can contact us directly on 0330 111 8800 or info@upliftdrones.com for more information.
What cameras are compatible with the M200 series?
The M200 series of drones are compatible with DJI’s Zenmuse X4S, X5S, XT, XT2 and Z30 cameras. To learn more about payload options and configurations visit here.
What dual gimbal configurations are supported by the M210 models?
Please refer to the following table for an explanation of how to properly mount your dual gimbal configuration. Left and right is determined from the perspective of looking directly at the drone from the front.
Left gimbal port Right gimbal port
XT X4S
X5S
Z30
XT2
Z30 X4S
X5S
XT
XT2
Can you fly with both the XT and Z30 at the same time?
When using the M210 or M210 RTK models, you can mount both the Zenmuse XT and Z30 downwards.
Can you mount a camera upwards and downwards at the same time?
The M200 series does not support the use of an upwards-mounted camera and a downwards-mounted camera at the same time. Instead, pilots can mount a camera upwards and rely on the built-in FPV camera to fly comfortably.
What mobile software programs are compatible with the M200 series?
To better control the M200 series, pilots can use the DJI Pilot or DJI GO 4 app. The DJI Pilot app is a new Android app for enterprise users designed to unleash the full potential of DJI’s commercial drones. The user interface is streamlined for a straightforward experience, so pilots can focus on the task at hand. More features are built in – such as the ability to control the dual gimbal setup on the M210 models – to uniquely support the DJI Enterprise product lines.
How long does it take to charge a remote controller? How long does it last on a full charge?
The remote controller is equipped with a 6,000mAh LiPo 2S battery. Fully charging the M200 Series remote controller takes approximately 3 hours. It can be used for approximately 4 hours after being fully charged. When connecting the standard Battery Charger to the Battery Charging Hub, it takes about 90 minutes to charge 2 batteries and 180 minutes to charge 4 batteries.
Does my M200 Series drone come with a Micro SD card?
Yes. Included in the box is a 16GB Micro SD card. It supports SD cards up to 128GB.
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