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DJI Goggles

FAQDJI Goggles_Tech Support

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Frequently Asked Questions

DJI Goggles

What is the correct way to put on and wear the DJI Goggles?

1. Insert the headband buckle into the slot above the lenses until you hear a click. Check that it has been fastened securely.
2. Align the lenses over your eyes and pull the strap down. Adjust the strap knob until the headset fits snugly and comfortably on your head.

Can I wear glasses while using the DJI Goggles kit?

Yes. The DJI Goggles can be worn over glasses.

How do I adjust the interpupillary distance (IPD) between the lenses? What pupil distance will suit me best?

First, turn the IPD knob to adjust the distance between the lenses until the images are aligned. When the images align, you will have the most suitable pupil distance for you.

How do I avoid touching the touchpad by mistake?

You can lock the touchpad by swiping backwards with two fingers.

Are DJI Goggles compatible with the Mavic 2?
Yes. Please first activate DJI Goggles and update the firmware to version 01.04.0500 or above on your computer using the appropriate version of DJI Assistant 2. Power on the DJI Goggles, choose Linking in Settings, then choose Mavic 2. Press the link button on the Mavic 2 and wait for a few seconds to connect DJI Goggles to the aircraft.
When pressing and holding down the power button, my DJI Goggles sometimes only work sporadically. Why?

To ensure normal system functioning, the DJI Goggles will not respond to any on/off command within 10s after the last turn on/turn off.

How many DJI Goggles can be connected to one Mavic Pro drone at the same time?

Apart from pairing the DJI Goggles with a Mavic Pro drone and remote controller, there are three other connection combinations:
1. One Mavic Pro drone + two DJI Goggles + two Mavic Pro remote controllers
2. One Mavic Pro drone + two DJI Goggles + one Mavic Pro remote controller
3. One Mavic Pro drone + one DJI Goggles + two Mavic Pro remote controllers

What is the Micro SD Card slot on the DJI Goggles used for?
The Micro SD Card slot on the DJI Goggles is used to download files from the aircraft to the goggle’s onboard SD card for backup and to view captured video files.(Only videos with a resolution of 1080P/60fps or lower can be viewed via the Goggles.)
What DJI drones are compatible with the DJI Goggles through USB cables?

Mavic Air, Spark, Phantom 4, Phantom 4 Pro, Phantom 4 Advanced, and Inspire 2.

Why does the video transmission image quality in my DJI Goggles sometimes change?

The resolution of video transmission footage seen in the DJI Goggles changes along with the video recording resolution. Therefore:
1. When video is recorded at 4K, the highest video transmission resolution is 720p/30;
2. When video is recorded at 2.7K, video transmission resolution tops out at 1080p/30;
3. When video is recorded at 1080p or below, depending on whether the frame rate is higher than 30fps or lower than 30fps, the max video transmission resolution will be 720p/60fps or 1080p/30fps, respectively.

What is the difference between the DJI Goggles 1080p screens and other 2K screens?

Typical “2K” screens inside other brands of goggles are split into two 1280×1440 sections, one for each eye at 720p. The DJI Goggles use dual 1080p screens, meaning that each screen has a maximum resolution of 1920*1080.

How do I update the DJI Goggles firmware?

There are three main ways to update firmware:
1. Directly connect your DJI Goggles to a PC.
2. Pair your remote controller, drone, and DJI Goggles before connecting the remote controller to a PC, and update all three devices together.
3. Pair your remote controller, drone, and DJI Goggles, then connect the remote controller with the DJI GO app (or GO 4.0) to update the three devices simultaneously within the app.

What kind of latency is there when the DJI Goggles are connected with different devices?

HD video downlink latency (near field and free of interference) can be as low as: 110 ms (Mavic Pro, 720p60, video format: 720p120) 150 ms (Phantom 4 series, 720p60, video format: 720p60/720p120) 140 ms (Inspire 2+X5S, 720p60, video format: 1080p120) 190 ms (Inspire 2+X4S, 720p60, video format: 1080p60)

Why do the C1/C2 buttons on the Mavic Pro controller stop responding when the drone is connected to the DJI Goggles?
For ease of operation, when the Mavic Pro is connected to the DJI Goggles, the C1/C2 buttons are automatically set to the Fn/Back buttons, which function the same as on the DJI Goggles.
Why does a drone connected to the DJI Goggles keep rotating in Head Tracking Mode even when I have already stopped moving?

In Head Tracking Mode, a drone’s yaw depends on the pilot’s head movements. If the pilot doesn’t stop where he began, the drone will keep rotating until the pilot turns his head back to the original position.

 

DJI Goggles Racing Edition

What are the main differences between DJI Goggles Racing Edition (RE) and DJI Goggles?

1. In addition to the 2.4GHz digital transmission band, the new DJI Goggles RE also supports the 5.8GHz band, which can avoid the usual interference on the more crowded 2.4GHz.

2. DJI Goggles RE has redesigned the internal linear polarized omnidirectional antennas and added new external Pagoda antenna, a 5.8GHz single-frequency omnidirectional left hand circularly polarized (LHCP) antenna.

3. DJI Goggles RE has restructured the radio communication strategy and video decoding algorithm to lower transmission latency to 50 ms* (with wireless transmission latency of less than 10 ms), ensuring smooth and reliable video transmission and avoiding video lag and disconnection from the digital video transmission system when operating in a normal environment.

4. DJI Goggles RE supports analog transmission at any integer frequency between 5.650~5.925 GHz and analog video storage on a Micro SD card.

5. DJI Goggles RE can store digital video on a Micro SD card.

6. DJI Goggles RE supports local video playback and Sphere pano viewing, allowing users to turn their head to get a 360° view of the Sphere pano.

7. The facial pad has been redesigned and the headband has used new replaceable leather materials to make it even more comfortable to wear.

*When tested with a 480p video feed.

Are DJI Goggles RE compatible with the Mavic 2?

Yes. Please first activate DJI Goggles RE and update the firmware to version 01.00.0600 or above on your computer using the appropriate version of DJI Assistant 2. Power on DJI Goggles RE, choose Linking in Settings, then choose Mavic 2. Press the link button on the Mavic 2 and wait for a few seconds to connect DJI Goggles RE to the aircraft.

How long is transmission system latency on DJI Goggles RE?

1. Latency of the transmission system (end to end ) comes from latency in the camera, coding, wireless transmission, Vsync, display, and screen response.
2. According to testing results, a transmission system with the lowest latency has a latency ranging from 30-50 ms, while the latency of an ordinary transmission system ranges from 50-80 ms.
3. The Ocusync transmission system latency range is 50-70 ms, tested in an environment without interference and with a 480p 50fps video feed, with coding latency measured at approx. 5 ms and wireless transmission latency measured at <10 ms.

How many analog transmission frequency channels do DJI Goggles RE support?

DJI Goggles RE supports the 5.8GHz FPV Band A/B/E/F/C (Raceband), up to 40 channels in total. It also receives up to of 275 integer frequencies between 5650~5925 MHz, in which Band C (Raceband) includes 8 channels and the channel interval is 27 MHz. It is recommended to choose Band C when flying multiple aircraft simultaneously.

Which DJI drones are compatible with DJI Goggles RE?

DJI Goggles RE work with all the DJI drones compatible with the original DJI Goggles, including the Spark, Mavic Series, Phantom 4 Series, and Inspire 2.

What’s the SMA port on the body of the Goggles RE for?

In addition to the four antennas built into the original DJI Goggles, DJI Goggles RE are also compatible with external antennas, which work with the built-in ones to support 5.8 GHz video transmission. The external antennas connect to the SMA port on the Goggles’ body.

What video formats do DJI Goggles RE support?

MP4, MOV, MKV

Do DJI Goggles RE support any third-party flight controllers or remote controllers?

Yes. Supported flight controllers: KISS, F3, F4, and Naze Supported remote controllers: X9D (FrSky), DEVO 10 (Walkera), T8FG (Futaba), T14SG (Futaba), WTF09sll (WFLY), and AT9S (RadioLink)

What is the DJI OcuSync Air Unit SD card slot for?

Videos recorded by the DJI OcuSync Air Unit will be stored on the SD card inserted into the Air Unit’s SD card slot. Videos rendered from the live view will also save to the Goggles’ SD card slot. Please note that these SD slots do not support hot swapping.

How can I view Sphere pano photos with DJI Goggles RE?

1. Sphere panos on SkyPixel can be downloaded to an SD card and viewed with Goggles in the Local Storage interface.
2. If Sphere panos are saved to a DJI aircraft, you can download the photos to Goggles RE from Aircraft Storage then view them in the Local Storage interface.

How many frequency channels does the DJI OcuSync Air Unit support?

1. Under Auto mode, the DJI OcuSync Air Unit automatically chooses a frequency among 105 channels available in the 5.8GHz frequency band and 63 channels available in the 2.4GHz frequency band.
2. Under Manual mode, the DJI OcuSync Air Unit supports 12 5.8GHz channels and 7 2.4GHz channels. Compared to analog video transmission, these frequency channels were designed to have lower interference between adjacent channels. Where simultaneously working analog video transmission systems can cause severe interference, the OcuSync Air Unit supports up to 19 simultaneously working systems.

How do I update the video transmission module of the Air Unit?

Connect the video transmission module to a PC with a USB cable. Open DJI Assistant 2 and choose the firmware version you need. Proceed with the firmware update.

Can I use the camera of the OcuSync Air Unit to take photos?

No. But you can take screenshot by pressing the touch pad on the Goggles RE with two fingers and hold.

Can I connect the DJI OcuSync Camera to other devices other than the DJI OcuSync Air Unit?

No.

What are the differences between the three compatible DJI OcuSync antennas?

DJI Goggles RE come with a set of three compatible antennas for different scenarios:
• Pagoda: This circularly polarised antenna performs best at 5.8 GHz.
• Cylindrical: Also circularly polarised, this antenna operates at 2.4 and 5.8 GHz for fully integrated performance.
• Dipole: Linearly polarised, this antenna operates at 2.4 and 5.8 GHz and is lightweight, allowing for a clear video feed at close distances.

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