CAA Documentation & Application Process

CAA Standard Permission Application

When you apply to the Civil Aviation Authority for a Permission for Commercial Operations various bits of paperwork need to be submitted, this can all be submitted in electronic format via the CAA’s online application process. All students must make their own application direct to the CAA.

Payment must be completed online and you can pay via debit / credit card before submitting your application.

The following documents are required by the CAA to support your online application:

Please click the link to begin your online PfCO application: https://apply.caa.co.uk/CAAPortal/servlet/SmartForm.html?formCode=UAS

How to ensure your PfCO Application includes all of the required information

The CAA’s new application process features “rejection rules” that indicate any required changes, should your application not be approved for any reason. Should this occur, you will need to submit a new application with the changes, which also includes paying the accompanying charges a second time.

To prevent your application from being rejected, the CAA has comprised a list of Reasons and Preventions (see below). Please ensure you read through these carefully and adhere to the requirements.

Legal Entity Name

Why your application could be rejected How to ensure the CAA can process your application first time
The registered charity, Limited Company or LLP name and Companies/Charities House registration number do not match the information stated on the Companies/Charities House registry.Please check that the number and name stated on your application form match exactly as per the Companies/Charities House registry website. The address stated on your form must also be identical to the website

Ops Manual

Why your application could be rejected How to ensure the CAA can process your application first time
The Operations Manual supplied with the application has an incorrect Issue number which needs to be corrected. Please check that the issue number is correct, ensuring the amendment log and version/date have also been amended where necessary.
The Operations Manual supplied with the application is not current against the latest Air Navigation OrderCAP 393 updates requirements and changes that must be incorporated into your Manual. Please check this document when preparing your application.
The Operations Manual is not current in terms of MOR requirements. SRG1601 has been replaced. Your manual must state a procedure for reporting such as using the ECCAIRS Reporting portal for MORs.
The Documents Reference Table in the Operations Manual supplied with the application, does not state the current revisions for all of the documents.Check that your manual has been updated to show the latest revisions of all documents related to your PfCO application.
The Operations Manual supplied with the application has been signed but not dated.Please add the date to the Operations Manual, against your signature as Accountable Manager/Person.
The Operations Manual supplied with the application has not been signed. Please ensure that the Operations Manual is signed by the Accountable person/manager with a wet or electronic digital signature.
The Operations Manual does not quote all nominated pilotsPlease ensure the Operations Manual states the name of all current pilots which operate under the Permission.
The Operations Manual refers to person in chargePlease ensure any mention of 'person in charge' as been updated to SUA operator or Remote Pilot as per the latest ANO amendments.
The Operations Manual refers to PfAW or Permission for Aerial Work.Please be aware PfAW or Permission for Aerial Work is now an expired term which should be updated to PfCO or Permission for Commercial Operations.
The Operations Manual does not cover the name stated on the PfCO.Please ensure the Operations Manual at some point mentions the full operating which will appear on your Permission. Solely referring to a 'trading as' name will not be accepted.
The Operations Manual states night operations will take place but does not outline any additional proceduresIf you are wishing to operate at night time we would expect to see additional procedures in place. Examples of the type of additional procedures we would expect to see include daytime survey/site assessment, illuminating take-off landing zones, additional features to the aircraft etc.
The Operations Manual does not include Emergency ProceduresWithin your Operations Manual you have not provided sufficient details of how you would deal with Emergency situations. The type of example situations we would expect to see details for can be found in CAP 722 Appendix B.
The Operations Manual has been amended since its previous submission.Please ensure that the manuals, amendment log, version/date (including page 1) and any headers and footers have also been amended.
Overall - Layout / format not readableThe XXXX document submitted with your application cannot be opened on our systems. Please resubmit the document.

NQE Training Provider

Why your application could be rejected How to ensure the CAA can process your application first time
No copy of the NQE recommendation/qualification has been supplied.Check that your application includes a copy of the NQE recommendation / qualification
It appears that the copy of the NQE recommendation/qualification supplied with the application contains an error. If this happens you will need to contact your NQE to correct the issue and submit an amended copy to enable us to continue assessment of your application
The NQE recommendation/qualification supplied does not show the relevant competence required to support the application request. Please contact your NQE to discuss the competence required to support your application and submit the correct supporting documentation e.g. applying for fixed wing privileges would require a recommendation for that category.
The NQE recommendation/qualification document supplied with the application cannot be accepted. The NQE did not hold a valid CAA approval at the time you completed the course or the document was issued. Check the CAA website for a list of approved NQE's before completing a course.


Why your application could be rejected How to ensure the CAA can process your application first time
Logbook (For renewal applications)
Logbook supplied does not meet the required hours.For renewal applications we must see evidence of 2 hours unmanned aircraft flying (recreational or commercial) over the last 3 months for one of the nominated pilots. The evidence must show the dates and flight duration for each flight.
Logbook supplied does not state the Remote pilots nameFor renewal applications the logbook evidence must clearly state the name of the nominated pilot.

If you have any questions about the PfCO application process that are not covered in the above guidance, please don’t hesitate to contact our training team on 0330 111 8800 or info@upliftdrones.com.

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