Free Nationwide Delivery When You Spend £100 Or More
We offer FREE UK Delivery across orders over £100. Orders of £100 or less will incur a set delivery fee of £7.00.
Orders are processed Monday to Friday and dispatched within 3 business days from receipt of payment.
Please allow between 2-5 business days for your order to arrive. If more than 5 business days have passed, please email us at email@example.com to review the status of your order.
We use DPD Local courier service, who provide parcel recipients with a one-hour delivery window, notified by SMS and email, so you don’t have to wait in all day. If you would prefer to reschedule your delivery, please contact DPD Local to arrange re-delivery.
Please note that we only deliver to the cardholder’s billing address.
We do not currently offer international delivery, except Northern Ireland. Delivery to Northern Ireland will incur an additional charge of £40.00.
If your order has been opened or is made to order, unfortunately we cannot offer you a refund or exchange.
If you have received faulty equipment, we will accept a return or exchange within 14 days from registration only. We will require photo proof of the faulty item and request that you return it to us at:
The Axis Building Maingate
We strongly recommend that a tracked delivery or courier service is used for any return product(s) with a combined value of £50.00 or above.
We will notify you once your faulty item has been approved and either the refund has been processed, or the replacement item has been dispatched. Normal delivery times apply.